We don't sell your information, we don't share it beyond what the service requires, and we take real steps to keep it safe. This page explains exactly how.
We collect the minimum information required to create your account, process your payments, and provide support. Nothing more.
The complete breakdown of how HOSTNEED handles your privacy — from collection to retention, from cookies to your rights.
HOSTNEED respects your privacy. This Privacy Policy explains what information we collect, why we collect it, and how we handle it when you use our website, client area, or hosting services.
By using any HOSTNEED service, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.
We collect only the information that is necessary to operate our services and to provide you with hosting, billing, and support. This includes the details you actively provide and the technical data generated by using our platform.
We do not collect information that is not relevant to the services you receive from us.
Your information is used strictly to deliver, maintain, and improve our services. This includes creating and managing your hosting account, processing payments, sending invoices, and responding to support requests.
We may also use your contact details to notify you of important service changes, security alerts, or policy updates. These are operational communications, not marketing spam.
HOSTNEED uses cookies primarily to manage your client area session and keep you logged in while you navigate the platform. Without these cookies, you would have to sign in on every page load.
We may also use basic analytics to understand how visitors interact with our website. This data is aggregated and does not identify you personally.
We do not sell, rent, or trade your personal information. Ever. Data is only shared with third parties when it is strictly required to deliver the service you requested.
This includes domain registrars when you register a domain, payment gateways when you make a payment, and legal authorities when required by applicable law or valid court order.
HOSTNEED applies industry-standard security practices to protect your data. This includes encrypted connections, firewalls, isolated account environments, and access controls on our internal systems.
While no system can guarantee absolute security, we take every reasonable step to prevent unauthorized access, alteration, or loss of your information.
We retain your personal information only for as long as required to provide our services and to satisfy legal, accounting, and compliance obligations.
When you close your account, we remove or anonymize your data within a reasonable period, except where retention is legally required.
You have the right to request a copy of the personal information we hold about you, to correct any inaccuracies, and to request deletion of your data where it is no longer required.
To exercise any of these rights, contact us through the client area or via the support channels listed at the bottom of this page.
Some features of our platform — such as payment processing, domain registration, and analytics — rely on trusted third-party providers. These providers have their own privacy policies.
We recommend reviewing their policies if you have concerns about how they handle your data when those services are used during your time with HOSTNEED.
HOSTNEED may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations.
Updates will be published on this page with a revised date. Continued use of our services after an update indicates your acceptance of the revised policy.
If you want to know exactly what data we hold about your account, or you want to request a copy or deletion — just get in touch. We'll handle it directly.
